Privacy Policy – YarnDok
Effective Date: December 16, 2025
At YarnDok, your privacy is our priority. We are committed to protecting your personal information and ensuring a secure and trusted healthcare experience. This Privacy Policy explains how we collect, use, and safeguard your information when you access our services.
1. Information We Collect
When you use YarnDok, we may collect the following types of information:
- Personal Information: Name, email, phone number, date of birth, and other identifying information you provide.
- Medical Information: Health history, symptoms, consultation notes, and prescriptions shared with our certified doctors.
- Usage Information: Device information, IP address, and interaction details with our platform.
- Payment Information: Billing details and payment history for consultations.
2. How We Use Your Information
- Provide secure and effective healthcare consultations.
- Facilitate communication between you and our certified doctors.
- Improve and personalize our services.
- Process payments and manage accounts.
- Comply with legal and regulatory obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Information may be shared:
- With Healthcare Providers: For providing medical consultations.
- For Legal Compliance: To comply with laws or legal processes.
- Service Providers: Trusted partners who help us operate the platform and deliver services securely.
4. Data Security
We implement robust security measures to protect your personal and medical information, including encryption and secure storage. However, no online service can guarantee complete security, so please use our services responsibly.
5. Your Rights
- Access and correct your personal information.
- Request deletion of your account and personal data.
- Opt out of marketing communications.
6. Children’s Privacy
YarnDok is intended for users 18 years and older. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have questions or concerns about your privacy, please contact us:
Email: admin@yarndok.com
Website: https://yarndok.com